Have you ever wondered what recruiters actually do? After another week packed with client meetings, site visits, and strategy sessions, I’m still surprised by how many people are unclear about the true scope of our work. As outsourced recruiters, we’re not just “filling jobs”; we’re building partnerships, solving complex workforce challenges, and supporting both clients and candidates through every step of the employment journey.

As a way of raising awareness about the value of recruitment services, I’d like to share some highlights from our week to illustrate the depth of what we do and why partnering with a specialist recruiter can solve some of the challenges that in-house recruitment teams often face.

1. Managing Relationships Onsite: Beyond the Placement

This week, I checked in on several of our employees working on client sites. Maintaining a strong relationship between the host employer (client) and our casual or temporary staff is a critical part of our job. It’s about ensuring that everyone’s needs are met, resolving issues before they escalate, and ensuring that our clients’ operations run smoothly. This level of ongoing support is rarely possible for in-house teams, who are often stretched across multiple priorities.

2. Safety First: Site Inspections Matter

I also conducted a safety inspection at a client site. Workplace safety isn’t just a compliance box to tick; it’s a core value for us. By proactively identifying risks and ensuring our placements are safe and supported, we protect both our employees and our clients from potential legal and reputational risks. In-house teams may lack the time or even the expertise to provide this level of care.

3. Candidate Support: Personalised Career Guidance

Not everyone is a job search expert, nor should they be. This week, I consulted with a senior candidate, helping them rework their resume and refine their job search strategy. For many, job hunting is overwhelming and infrequent. Our expertise in resume crafting and market insights can dramatically increase a candidate’s success rate, ensuring our clients have an accurate understanding of the talent they are potentially bringing into their business.

4. Strategic Workforce Planning: More Than Just Filling Gaps

Recruitment isn’t just about today’s vacancy. I worked closely with a client to discuss their changing workforce needs, draft job descriptions, and develop a recruitment strategy tailored to their business goals. This type of consultation ensures our clients have the appropriate talent to support the evolving needs of their businesses.

5. Collaborative Problem-Solving: Recruitment Is a Team Sport

Even the best recruiters face tough searches. This week, our team supported a senior colleague who was struggling with a challenging role. Together, we brainstormed new strategies, drawing on each other’s strengths and experience. Recruitment is rarely straightforward. This is exactly why so many businesses choose outsourcing to access a broader pool of ideas, networks, and expertise.

Recruitment is so much more than matching CVs to job descriptions. It’s about building relationships, safeguarding brands, and ensuring workforces are set up for long-term success. If you’re sitting on the fence between managing recruitment in-house or outsourcing, consider the value a dedicated partner like Alexander Appointments can bring, not just in finding the right people, but in solving challenges you may not even have anticipated.

What are your thoughts? I’d love to hear from you, whether you’re a current client, a prospective partner, or simply curious about how recruitment can transform your business.

Selda Cemali, Senior Recruitment Consultant,

Alexander Appointments.