Customer Service Representative

Customer Service Representative

Contract Type:

Full Time

Location:

Sydney - NSW

Industry:

Call Centre & Customer Service

Contact Name:

Emma Lee

Contact Email:

emma@alexanderappointments.com.au

Contact Phone:

(02) 9659 4411

Salary Type:

Hour

Date Published:

14-Jan-2026

  • $36 per hour + Super | Temporary Assignment
  • Ingleburn Location
  • Monday – Friday | 10:00am–6:00pm | On-site | ASAP Start

About the Company

Join a well-established global organisation within the transport, supply chain, and logistics sector, known for delivering reliable and efficient service solutions. Due to increased demand, they are seeking a Customer Service Representative to join their team.


About the Role

This is a great opportunity for a customer service professional who enjoys working in a supportive, fast-paced environment. You’ll provide daily support to customers and internal teams to ensure smooth order and delivery processes.


Your key responsibilities will include:
  • Responding to customer emails and providing delivery ETAs
  • Chasing POD (Proof of Delivery) dockets
  • Handling low-volume inbound calls
  • Assisting with basic accounts (debits & credits)
  • Reviewing invoices
  • Updating customer and order details in SAP
  • Using basic Excel for tracking and reporting
  • Supporting general administration tasks

About You
  • Previous experience in customer service or office administration
  • Confident with emails, phone calls, and basic accounts processes
  • Basic SAP (or similar system) experience
  • Basic Excel skills
  • Strong communication and attention to detail
  • Able to work Monday to Friday, on-site

How to Apply

Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role. Only suitable applicants will be contacted.
 
For other similar roles currently available, please go to our jobs page https://www.alexanderappointments.com.au/job-results         
 
We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts  

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