• Horsley Park location | $36 per hour + super
• Flexible to cover shifts between 8am - 6pm, Monday to Friday
• Temp with possibility of perm | No access to public transport 

About the Company
This is your chance to join a highly reputable global leader in supply chain solutions. Known for delivering premium service standards, this organisation supports critical medical and pharmaceutical clients across Australia. You’ll be joining a national team that values collaboration, professionalism, and high performance.


About the Role

Reporting to the Customer Service Supervisor, you will be responsible for:

• Managing a high volume of incoming customer calls
• Providing outstanding customer service and problem resolution
• Making outbound calls to follow up on deliveries
• Responding to urgent order requests via phone and email
• Accurately processing a high volume of customer orders
• Checking stock availability with operations
• Investigating and resolving customer complaints

This is a fast-paced role requiring strong attention to detail, accuracy, and the ability to prioritise effectively.


About You

• Has experience in Customer Service and Administration, ideally within call centre environments, or transport & logistics
• Thrives in a high-volume environment
• Demonstrates excellent communication skills
• Has strong data entry accuracy and attention to detail
• Drivers' licence and reliable transport 

How to apply 

Applications will be reviewed for this role and  only suitable applicants will be contacted. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role.

We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/member/createjobalert.aspx