Contract Type:

Casual

Sydney - NSW

Industry:

Call Centre & Customer Service

Contact Name:

Michelle Wood

michelle@alexanderappointments.com.au

Contact Phone:

02 9659 4411

Hour

12-Mar-2026

Join a global leader in supply chain solutions supporting critical medical and pharmaceutical clients across Australia. This is a fantastic opportunity to step into a fast-paced customer service role with a well-established organisation known for high service standards and strong team culture.
  
What’s on Offer
  
• $36 per hour + super
• Eastern Creek location
• Rotating roster between 6am – 6pm, Monday to Friday
• Temporary role with potential to become permanent
• Supportive national team environment
  
About the Role
  
Reporting to the Customer Service Supervisor, you will:
  
• Manage a high volume of inbound customer calls
• Provide professional customer support and problem resolution
• Follow up deliveries with outbound calls
• Respond to urgent order requests via phone and email
• Process customer orders accurately in a fast-paced environment
• Liaise with operations to check stock availability
• Investigate and resolve customer enquiries and complaints
  
About You
  
• Previous experience in Customer Service or Administration
• Experience in call centre, transport or logistics environments highly regarded
• Comfortable managing a high volume of calls and orders
• Strong communication and problem-solving skills
• Excellent attention to detail and data entry accuracy
• Driver’s licence and reliable transport required(limited public transport access)

How to apply 

Applications will be reviewed for this role and  only suitable applicants will be contacted. Please apply by submitting your resume via the “Apply Now” tab to be considered for the role.

We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/member/createjobalert.aspx