Customer Service Representative - Logistics

Customer Service Representative - Logistics

Contract Type:

Full Time

Location:

Sydney - NSW

Industry:

Admin / Secretarial / Office Support

Contact Name:

Michelle Wood

Contact Email:

michelle@alexanderappointments.com.au

Contact Phone:

(02) 9659 4411

Salary Type:

Date Published:

04-Mar-2026

  • Homebush Location
  • 10am–6pm | Monday–Friday
  • Immediate start | Temporary Assignment
Are you energised by a fast-paced environment and enjoy staying on top of a busy inbox and customer order enquiries? This is a fantastic opportunity to join a global industry leader and become part of a high-performing, collaborative customer service team.

As the team continues to expand and evolve, we are seeking a motivated and organised Customer Service professional who thrives in a high-volume setting and takes pride in delivering exceptional service.

You will be responsible for:
  • Managing a high volume of email and phone enquiries relating to orders and deliveries
  • Processing customer orders accurately and efficiently
  • Meeting tight dispatch and delivery deadlines
  • Monitoring transport movements and updating internal systems in real time
  • Coordinating with transport hubs and operational teams to ensure smooth logistics flow
  • Resolving customer issues proactively and professionally
About You:
  • Proven experience in a fast-paced customer service or operations environment (logistics, warehousing, or distribution preferred)
  • Confidence working with ERP systems such as Oracle, SAP, or similar, along with strong Excel skills
  • Excellent time management and the ability to juggle multiple priorities
  • A positive, resilient attitude and a strong customer-first mindset
  • The ability to stay calm, focused, and solutions-driven under pressure
What’s On Offer:
  • Join a respected global organisation with strong growth plans
  • Supportive team culture and hands-on training
  • Stable Monday–Friday hours (10am–6pm)
  • Immediate start available

Applications will be reviewed for this role and  only suitable applicants will be contacted. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role.

We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/member/createjobalert.aspx

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