• $35.00 per hour + Super | Ongoing Monday - Friday
• Transport & Logistics | Horsley Park Location
• Own reliable transport essential | Career progression available

About the Company

Our client prides themselves on delivering a high-end service, specialising in warehousing, courier services and international shipping. They are looking for energetic, friendly personalities who love to chat to join their amazing and growing team based in Horsley Park. 
  
About the role

Reporting to the Customer Service Supervisor, you will be required to deliver end-to-end professional customer service over the phone and via email. You must be available to work rotating shifts between the hours of 8am and 6pm, Monday to Friday.
  
Your duties will include but are not limited to the following:

• Answering email and phone inquiries promptly
• Order Processing and order management
• Tracking freight
• Utilising Salesforce to manage cases and email queries from clients and customers
• Consigning and booking pick-ups and deliveries using an in-house transport tool
• Willing to meet targets and set goals within the customer service space

About you

The ideal candidate will have exceptional communication and experience working within a team environment. You will have a can-do attitude, be able to perform in a fast-paced environment and be willing to give it your 100%!
  
Requirements

• Previous work experience in a call centre, customer service or administration role.
• Proven experience in a Logistics and or transport environment
• Experience using MS Office applications and an order management experience
• Team player with exposure to working with large operational teams
• Excellent communication skills
• Ability to go the extra mile and willingness to commit to your shifts.
• Have a reliable car and driver’s licence, as there is no access to public transport.

  
Benefits on offer
Our client offers a challenging yet exciting workplace where they encourage you to be the best you can be every day. For the right candidate, they will be able to offer the following:

• An excellent pay rate ($35 per hour) + Super.
• Monday to Friday, ongoing hours.
• Fun and exciting work culture.
• Never-ending career progression within a global company.

How to apply:
Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role.
  
What next
Applications will be reviewed for this role, and  only suitable applicants will be contacted. 
We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts