Payroll Officer

Payroll Officer

Contract Type:

Full Time

Location:

Sydney - NSW

Industry:

Accounting

Contact Name:

Contact Email:

Contact Phone:

Salary Type:

Hour

Date Published:

10-Feb-2026


  • From $50 per hour + Super | 35hours per week
  • NSW State Government | Hybrid - Parramatta + WFH
  • ASAP Start | Estimated 2 months assignment, with the potential to extend
Join our NSW State Government client as a Payroll Officer. This is a temporary, full-time opportunity for up to 5 individuals with extensive Income Protection and Workers Compensation experience.

Based in Parramatta, with the flexibility to work from home, you'll be part of a project that's making a real difference in the lives of people across the state.
Immediate start with a strong potential for extension. Gain valuable experience in a dynamic, purpose-driven organization- Be part of a team that's making a positive impact on the community.

Responsibilities
  • Deliver professional and empathetic customer service
  • Provide advice and support to eligible officers seeking workers compensation and income protection benefits
  • Contribute to continuous improvement initiatives, mitigating risks
  • Monitor the compliance of claims against legislation to assist in recovery and timely return to work
  • Establish and maintain effective stakeholder relationships
  • Provide expertise to management to inform income protection claim determinations, processing and other legal matters
  • Complete rectification of errors to minimise reimbursements and processing delays
  • Partner with Workers Compensation Review Officer to identify errors and omissions that are causing rejections and ensure timely processing of amendments
  • Perform verification and reconciliation of wage reimbursements against invoices
  • Complete quality assurance through refunding and crediting invoices where payments have been duplicated or overpaid
  • Records and database management, ensuring high integrity, accuracy and confidentiality
  • Maintain up to date knowledge and compliance with industrial awards, policies, best practices and legislative requirements
About You
  • Impeccable communication skills, both verbal and written
  • Professional, resilient and empathetic manner
  • Superior organizational skills with the ability to multi-task and prioritize conflicting deadlines
  • Solid analytical, conflict resolution and problem-solving skills
  • High attention to detail
  • Proactive and self-motivated with a team player attitude
Requirements:
  • Strong computer literacy and proficiency with MS office suite and SAP
  • Demonstrated Payroll processing experience
  • Proven Workers Compensation or Income Protection experience  
  • Extensive experience in a highly transactional payroll related environment
  • Public Sector experience highly advantageous
  • Intermediate Excel skills
  • Valid Baseline security clearances & willingness to undergo pre-employment checks
  • Ability to commence and commit to the duration of the assignment
How to Apply

If you're ready to join a global transport and logistics company that values its people, click   "Apply Now"   and upload your resume. Alternatively, send your resume through to jobs@alexanderappointments.com.au

What's Next

Shortlisted applicants will be contacted for an interview.

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