Providing recruitment solutions for over 20 years
Why Partner With Us?
We are trusted
With over 200, 5 Star Google reviews from candidates and clients, candidates want to be represented by Alexander Appointments
Investment technology
We use leading marketing technology and CRM tools to identify and source candidates, ensuring speed to market and a relevant, up to date database of candidates.
Our expertise and depth of knowledge
Operations, Supply Chain, Fleet, Human Resources and Talent, Accounting and Analytics, Customer Service, Executive appointments, with Senior Consultants to manage and oversee each specialisation
Diverse portfolio of candidates and clients
We work with clients and candidates from the public and private sectors. This breadth of customer base has generated a continuous, reliable and recent source of candidate traffic for our database
Data insights
We provide analytics and reporting to summarise metrics and KPI’s to identify any trends and changes.
Leaders in sustainability
We have the EcoVadis silver medal status, placing us in the top 25% of globally assessed organisations for sustainability and corporate social responsibility.
Value add opportunities
Equal opportunity, diversity and inclusion
Recruitment customer insights
Implement ongoing program of research to gain further insights into customer experience and satisfaction
Process
Using 2 years learnings and ongoing information to assess and refine workflow and processes to ensure efficiency and customer service standards are met and exceeded.
Data insights
Expand analytics and reporting to develop a dashboard to summarise metrics and KPI's and to assist with identifying trends and changes in the mycar recruitment process
Customer care
Extend customer care model to store and hiring managers to ensure we have a 360 degree view of the candidate and the business needs
Businesses We Partner With
Contact
CASE STUDY
Company Profile – Market leader in automotive repair with 200+ stores and 1300 staff nationally.
Length of Relationship – 15 years sourcing talent for both white collar store support roles, including Operations Managers, Payroll and HR specialists, Head office finance roles, fleet, and customer service for both short term project/temporary solutions and permanent recruitment search.
The Problem – A backlog of open roles at store level. Roles included qualified trades and apprentices, coupled with a significant percentage of turnover.
The Solution – We built a scalable model to ensure maximum value for a changing and dynamic environment. First steps were to conduct a needs analysis and propose a solution, requesting data from the client to understand the number of open roles and total applicants that were put through the screening process.
We designed a solution by way of deploying a dedicated team to work in-house to bring the number of open roles down. We developed KPI’s that were measurable and reportable. We also developed a post placement care program to work alongside their induction providing a 3rd party contact for the candidate who they could reach out to, and feedback was fed back to the business to help reduce their turnover.
The Outcome – An outsourced RPO solution that met the clients’ expectations for almost a 2-year period before they decided to bring it back in-house and roll out an internal team, resourcing each state with a Talent Acquisition Partner. Alexander Appointments recruited the Talent Acquisition Manager who is currently deploying this solution. We continue to partner with this client and support them through the transition phase.