• Immediate Start | Parramatta Location (Hybrid) - 1 day in the office, 4 days WFH
• Up $60 per hour + super | 7 hours per day  
  
• NSW State Government
  

The Opportunity

We are partnering with a NSW Government department to recruit an experienced Project Officer to support the delivery of key initiatives across the Housing and Community Services portfolio. This is a fantastic opportunity to contribute to projects that directly impact communities, improve service delivery and drive meaningful outcomes across the state.

About the Role

We’re looking for a calm, people-focused Assistant Project Officer to be the first point of contact for tenants in government housing who have repair or maintenance issues.

Key Responsibilities

• Support the delivery of multiple projects across the Housing portfolio
• Coordinate project schedules, resources and key deliverables
• Monitor project progress and track milestones against plans
• Conduct research and analysis to support project development
• Prepare reports, presentations and project documentation
• Coordinate meetings, take minutes and follow up on action items
• Engage with internal and external stakeholders to support project outcomes
• Contribute to initiatives aimed at improving service delivery and operational efficiency

About You

• Previous experience in a Project Officer or Project Support role 
• Take calls and enquiries about repairs and maintenance
• Log and track requests, keeping tenants updated
• Liaise with trades, contractors and internal teams to resolve issues
• Analyse whether the proposed maintenance plan is accurate and appropriate based on the complaint
• Experience in building maintenance management or customer service is required, along with the ability to handle complaints with empathy and professionalism.
• Experience working within government or large, complex environments is highly regarded
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication and stakeholder engagement skills
• Analytical mindset with the ability to support research and reporting
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Ability to work both independently and as part of a team

How to Apply
Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role.  Only suitable applicants will be contacted.
  
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