• Eastern Creek/Horsley Park Area | $36.00 per hour + Super
• Monday - Friday | On-Site | Rotating Shifts 8am - 6pm |
   ASAP Start
• 5 x Temporary assignments | Potential for ongoing opportunities

Start your career in Logistics & Customer Care

Make a meaningful difference in people’s lives while starting your career in logistics and customer care. In this role, you’ll support vulnerable customers by helping coordinate access to essential health and medical services they rely on.

We are seeking 5 professional and empathetic Customer Service Representatives to join a high-performing team based in Horsley Park, with some flexibility to work from home.
This is a great entry-level opportunity within a fast-paced contact centre environment, with full training provided and genuine potential for longer-term career growth. Working Monday to Friday on rotating shifts between 8am–6pm, you’ll be part of a supportive and collaborative team.

About the Role

In this role, you will coordinate orders and deliveries, acting as the key link between customers and operations to ensure services are accurate and on time. You’ll manage a high volume of inbound enquiries, providing updates, resolving issues, and maintaining accurate records across internal systems.
You’ll need to balance empathy with efficiency, as you support customers in a structured, fast-paced environment with clear performance expectations. While the pace can be demanding, this role offers a strong sense of purpose for those who are motivated by helping others and delivering meaningful outcomes.

What you will be doing

• Respond to customer enquiries via phone and email
• Provide delivery updates and ETAs
• Track deliveries and following up on proof of delivery (POD)
• Updating order and customer information in internal systems
• Assisting with invoicing and administrative tasks
• Supporting the wider team with day-to-day operations

About You

• Customer service experience (call centre, retail, hospitality, office) highly regarded
• Logistics or supply chain exposure an advantage
• Ability to remain calm and empathetic in high volume or sensitive situations
• Strong communication and attention to detail
• Confident using systems and learning new tools
• Team-focused and adaptable attitude

Why Apply?

• $36.00 per hour + Super
• Immediate start available
• Full training provided
• Global organisation with strong potential for ongoing or longer-term opportunities
• Supportive team environment

Apply now if you're ready to build your career in a fast-paced logistics and customer service environment.

How to Apply

Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role. Only suitable applicants will be contacted.
 
For other similar roles currently available, please go to our jobs page https://www.alexanderappointments.com.au/job-results         
 
We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts