Customer Service & Sales Support Administrator

Customer Service & Sales Support Administrator

Contract Type:

Full Time

Location:

Sydney - NSW

Industry:

Admin / Secretarial / Office Support

Contact Name:

Debra Smith

Contact Email:

debra@alexanderappointments.com.au

Contact Phone:

(02) 9659 4411

Salary Type:

Date Published:

01-Jul-2026

  • Entry Level | Full Training
  • Riverstone NSW
  • $60K + Super
Start your office career in customer service, administration and internal sales support with a well-established Australian industrial business based in Riverstone. This entry-level role offers full training, long-term career progression and a friendly, supportive team.

Whether you are coming from retail, hospitality or customer service, this is a great opportunity to move into an office-based administration and sales support role.

About the role

As part of a collaborative office team, you’ll be the first point of contact for customers and support the sales and operations teams with day-to-day administration. You’ll work closely with internal sales, warehouse and logistics to ensure orders are processed accurately and delivered on time.
  
Key duties include:
  • Responding to customer enquiries via phone and email
  • Preparing customer quotes and following up
  • Processing customer orders and data entry
  • Assisting customers with product information
  • Supporting the sales team with quotes and customer requests
  • Liaising with warehouse/operations to coordinate deliveries
  • Providing general administrative support    
About you

You don’t need internal sales experience – full training will be provided. We’re looking for someone who is keen to learn and build a career in customer service and administration.
  
You’ll ideally have:
  • Experience in customer service, retail, hospitality or administration
  • Strong communication and a friendly, professional manner
  • Excellent attention to detail and accuracy
  • Good computer skills and confidence learning new systems
  • The ability to stay organised and manage multiple tasks
  • A positive attitude and reliable work ethic

Why this role?

This is an ideal step if you’re looking to move from retail, hospitality or face-to-face customer service into an office-based role with stability and career growth. You’ll receive full training, work with experienced mentors and develop skills in customer service, sales support and account management.

Benefits
  • Permanent full-time role
  • $60,000 + Super
  • Full training and ongoing support
  • Potential for career progression
  • Supportive, team-focused culture
  • On-site parking
How to Apply

Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role. Only suitable applicants will be contacted.
 
For other similar roles currently available, please go to our jobs page https://www.alexanderappointments.com.au/job-results         
 
We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts

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